Questions? Meet Answers.

You get a complete Orbit business solution: a custom-branded website and installable mobile web app, configured around your business. We handle the design, setup, branding and hosting, then enable the tools included in your selected plan.

Standard builds are targeted for delivery within 48 hours once we have your complete content, business details and required payment. More complex projects may take 2–7 business days, as set out in the Service Agreement.

Start through our Get Started page, choose your package and provide your business details, services and branding. If you would rather talk first, contact the team through Orbit Support.

Your standard delivery includes a branded website, installable web app, hosting setup and the features included in your selected Orbit package. We also provide the guidance you need to begin managing your platform.

Your site is built on the Orbit platform and tailored to your business, services, brand and clients. You receive a cohesive business system rather than a blank template that you have to assemble yourself.

Orbit can bring together your website, mobile app, bookings, online sales, customer management, email and SMS campaigns, social scheduling, analytics and automation. Exact allowances and advanced features depend on the package you select; the current comparison is shown during Get Started.

Yes. Orbit adapts to many types of business, including salons, fitness providers, restaurants, schools, churches, trades, property services, e-commerce and professional services. Tell us how your business works and we will configure the closest-fit setup.

Not at all. We build and configure the system for you. Orbit is designed for business owners, so everyday tasks such as managing content, bookings, orders and campaigns remain straightforward.

Your Orbit experience is an installable Progressive Web App. Customers can add it directly from their browser to a phone, tablet or desktop without waiting for app-store approval. Native app-store publishing can be discussed as a separate custom requirement.

No problem. You can secure your domain through Orbit, or speak with us about the right launch address for your business. We will connect the agreed domain as part of setup.

Orbit supports selected integrations and can be extended for compatible third-party services. Because every system is different, tell us what you currently use and we will confirm compatibility and any additional scope before promising an integration.

Yes. You can request design refinements and additional work after launch. Minor support is included with active plans; larger redesigns or new functionality may be quoted separately.

Your ongoing cost is the monthly Orbit package selected during checkout, with hosting included while that package remains active. The current package prices and allowances are displayed before you confirm your selection.

Deposits and completed digital work are generally non-refundable, with specific provisions for hosting renewals, domains and cancellation. Please read the current Service Agreement for the terms that apply to your order.

Orbit is designed to scale with growing businesses. Operational limits can depend on your configuration and plan, while messaging and marketing allowances are shown clearly in the package comparison. Ask us if you expect unusually high volumes.

Yes. Orbit can be configured for products, services, bookings or a combination of these. Your exact sales journey will be tailored to the way your business takes orders and payments.

Secure online card payments can be configured through Orbit’s supported payment provider. Available payment methods depend on your provider account, location and approved setup, so we will confirm the exact options before launch.

Yes. Your Orbit dashboard is designed to let you manage everyday content, services, customers and campaigns. The support team remains available when you need help or want a change handled for you.

Yes. Orbit can show useful activity such as website visits, bookings, customer engagement, sales and campaign performance. The exact reporting available depends on the tools enabled in your setup.

Yes. Active Orbit plans include basic technical support through live chat and email. Additional feature work, major redesigns or custom development may carry an extra charge.

Use the live support entry point on your Orbit dashboard or visit Contact Support. You can also email [email protected].

Yes. We provide onboarding guidance and dashboard resources to help you manage the platform confidently. If your team needs tailored or extended training, we can scope that separately.

Contact support with the change you need. We will confirm whether it is covered by routine support or requires a separate quote before any additional work begins.

Yes. Orbit is designed to grow with your business. You can move to a different package or request compatible features and integrations as your needs develop.

We can review your usage and recommend the right package, allowances or infrastructure for the next stage of your business. Speak with support before a major campaign or expected traffic increase.

Your business content and customer data remain important to you. Available exports depend on the data type and platform configuration; contact support so we can confirm the supported format and any legal or security requirements.

Orbit combines the build and the ongoing business system. Instead of receiving only a website, you get a connected platform for your site, installable app, customers, bookings, sales and marketing, plus continued support after launch.

You will review your build before final approval and can provide clear feedback on what needs changing. The included revision scope depends on your agreed package and project; larger changes may require an additional quote.

Your website opens in any modern browser and helps people discover your business online. The mobile web app can be installed on a customer’s device for faster repeat access. Both use the same connected Orbit content and business data.